Education & Professional Experience

Susan has studied at South Texas College of Law in Employment and Labor Law between 1991 and 1994, then at in Psychology between 1983 and 1987.

Susan worked for DNOW as Director, HR Shared Services between Mar 2014 and Mar 2016, for Mercer Human Resource Consulting as Principal between Mar 2001 and Mar 2014, for Star Furniture as Director of Human Resources and Security between 1994 and 1998, for R.H. Macy and Company as Human Resources Director between 1987 and 1992.

 Skills & Competences

Susan has the following skills : HRIS, Human Resources, Talent Management, Health Care Reform, Actuarial Science, Performance Management, Deferred Compensation, Employee Benefits, HR Consulting, COBRA, Change Management, Employee Engagement, Health Savings Accounts, Defined Benefit, Disability Insurance, Pensions, Insurance, Executive Pay, Benefits Administration, Health Insurance.

Susan has earned the following certifications : Group Benefits Associate, delivered by International Foundation of Employee Benefit Plans and the Wharton School of the University of Pennsylvania; General Lines Life Accident and Health, delivered by Texas Department of Insurance; Life and Health Insurance Counselor, delivered by Texas Department of Insurance; Senior Professional in Human Resources, delivered by HR Certification Institute.