Education & Professional Experience

Sorel has studied at in eCommerce between 1999 and 2001, then at University of the West of England in System Analysis between 1984 and 1988.

Sorel worked for Virgin Media as Senior Technical Business Analyst between Mar 2019 and Aug 2019, for Virgin Media as OSS Solution Design Consultant (Technology & Transformation, Service Management) between Aug 2017 and Nov 2018, for Santander Bank, N.A. as Business Analyst (Consultant) between May 2017 and May 2017, for O2 (Telefónica UK) as Indra Consultant Business Analyst, Remedy ITSM between May 2016 and Apr 2017, for Sainsbury's as Remedy ITSM Consultant (CMDB Programme) between May 2015 and May 2016, for Lloyds Banking Group as Remedy ITSM Data Lead Consultant between Jan 2014 and Mar 2015, for E.ON as Delivery Assurance Manager (Consultant) between Oct 2013 and Dec 2013, for Tesco PLC as Business System Analyst for Assure Service Management Programme between Jun 2013 and Sep 2013.

 Skills & Competences

Sorel has the following skills : Requirements Analysis, Project Delivery, Data Warehousing, Service Management, SOA, Solution Architecture, Business Process, Data Migration, IT Service Management, Architecture, Enterprise Architecture, Software Project Management, Integration, System Deployment, Pre-sales.

Sorel has earned the following certifications : ITIL Foundation, delivered by BCS; TOGAF, delivered by The Open Group.