Education & Professional Experience

Paula has studied at College April Fortier between 1996 and 1997, then at Horizon Jeunesse between 1992 and 1994.

Paula worked for Air Canada as Chef à l’affectation, Exploitation-Service en vol ** CONTRAT** between Aug 2018 and Jan 2019, for TD as Directrice, Service a la Clientèle between Apr 2013 and Aug 2018, for Air Canada as Safety Management System Manager, In-Flight Customer Service between Nov 2000 and Apr 2013, for APS TECHNOLOGIES, INC. as Gestionnaire between Jan 1995 and Jan 2002, for Transat as Hotel Product Specialist/Spécialiste Produits Hôtelliers between Jan 1997 and Nov 2000.

 Skills & Competences

Paula has the following skills : Customer Service, Management, Crew Scheduling, Service client, Airlines, Aviation, Problem Solving, Flights, Management Skills, Team Leadership, Change Management, Human Resources, Project Planning, Teamwork, Operations Management.

Paula graduated from the following courses : Scheduling Effectiveness, Relationship Matters 1-2-3, Leader in Change.

Paula speaks the following languages : English, Spanish, French.