Education & Professional Experience

Mickey has studied at Austin Community College in Hospitality Administration/Management between 2015 and 2017, then at Prosper High School between 2007 and 2009, then at Booker t Washington high school for the Performing and Visual Arts in Theatre/Theater between 2005 and 2007.

Mickey worked for HotSchedules as Integration Technician between Jul 2017 and Jun 2019, for Sage Hospitality as Gusest Services Manager between Jan 2016 and Jul 2017, for Marriott Hotels as Front Desk Lead between Jan 2015 and Feb 2016, for Dave & Buster's Inc. as Banquets Server/Banquets Captain/Corporate Trainer between Jan 2012 and Nov 2014.

 Skills & Competences

Mickey has the following skills : Hospitality Management, Human Resources (HR), Customer Satisfaction, L&D, Front Office, Business Strategy, Hotel Management, Operations Management, HR Management, E-Learning, User Experience Design (UED), Micros, Property Management Systems, Instructional Design, POS, Entrepreneurship, Ruby, Human Resources, Opera PMS, Microsoft Office.

Mickey has earned the following certifications : Measuring Learning Effectiveness, delivered by LinkedIn; The Neuroscience of Learning, delivered by LinkedIn; Developing a Learning Mindset, delivered by LinkedIn; Learn Ruby on Rails Course, delivered by Codecademy; Creating a Culture of Learning, delivered by LinkedIn; Planning a Career in User Experience, delivered by LinkedIn; Corporate Instruction Foundations, delivered by LinkedIn; Gamification of Learning, delivered by LinkedIn; Learning to Teach Online, delivered by LinkedIn; Learning How to Increase Learner Engagement, delivered by LinkedIn; Technical Writing, delivered by Moscow Institute of Physics and Technology (State University) - MIPT, Phystech; Foundations of Corporate Training, delivered by LinkedIn; Creating a Leadership Development Program, delivered by LinkedIn; Learn Ruby Course, delivered by Codecademy; Guy Kawasaki on Entrepreneurship, delivered by LinkedIn; Learning REST APIs, delivered by LinkedIn; Learning Management Systems (LMS) Quick Start, delivered by LinkedIn; UX Design: 2 Analyzing User Data, delivered by LinkedIn; UX Design: 1 Overview, delivered by LinkedIn; Become an L&D Professional, delivered by LinkedIn.