Education & Professional Experience

Michael has studied at MIT Sloan School of Management in Implications for Business Strategy, Artificial Intelligence, Certificate between 2019 and 2019, then at Y Pant between 1986 and 1990.

Michael worked for Nationwide Building Society as Strategy and Product Innovation between Oct 2015 and Sep 2018, for Moven as Business & Product Design between Sep 2015 and Feb 2016, for Lloyds Banking Group as Head of Digital Business Design (Contract Role) between Jan 2015 and Mar 2015, for Royal Mail as Enterprise Strategy & Business Design Consultant between Sep 2013 and Oct 2014, for JPMorgan Chase as VP, Lead Business Designer between Nov 2009 and Aug 2013, for GMAC as Business Operations Process Consultant between Jun 2008 and Nov 2009.

 Skills & Competences

Michael has the following skills : CRM, Six Sigma, Management, Governance, Enterprise Architecture, Outcome Driven Design, Business Process Improvement, Customer Experience Architecture, Requirements Gathering, Business Modeling, Enterprise Software, Business Process, Business Architecture, Business Transformation, Business Strategy, Business Process Design, Integration, Business Intelligence, Business Analysis, Project Management.

Michael has earned the following certifications : PROFESSIONAL SCRUM PRODUCT OWNER I, delivered by Scrum.org; Executive Leadership, delivered by LinkedIn; Archimate 2.0, delivered by The Open Group; Communication Foundations (2013), delivered by LinkedIn.