Education & Professional Experience

Lametrice has studied at University of Texas at Austin in Biology, then at Meharry Medical College in Public Health.

Lametrice worked for Inframark as Director - Customer Care | Contact Center & Customer Experience Transformation between Jan 2016 and Apr 2019, for Exelon as Director - IT Retail between Dec 2013 and 2015, for Exelon as Director of Operations between Jan 2004 and May 2013, for Constellation Energy as Director - Infrastructure Operations between May 2003 and Dec 2003, for Enron as Senior Director - Infrastructure Operations between May 2000 and Apr 2003, for British Petroleum as Site Infrastructure Manager between Mar 1998 and Apr 2000, for BETH ISRAEL MEDICAL CENTER as Director, Customer Support Center between Jan 1996 and Feb 1998, for SAINT THOMAS HOSPITAL as Manager between Jan 1993 and Dec 1995.

 Skills & Competences

Lametrice has the following skills : Strategy, Project Management, Customer Experience, Management Consulting, Program Management, Integration, IT Management, ITIL, Energy, Budgets, IT Strategy, Customer Relationship Management (CRM), Outsourcing, CRM, Six Sigma, Change Management, Business Process Improvement, Vendor Management, Business Analysis, PMO.