Kirsty worked for Santander Group as Head of Complaint Operations between Oct 2008 and May 2011, for Grupo Santander as Head of Produban Command Centre between Aug 2006 and Oct 2008.
Skills & Competences
Kirsty has the following skills : Process Improvement, Business Transformation, Stakeholder Management, Restructuring, Program Management, Financial Risk, Risk Management, Project Delivery, Strategic Planning, Credit Cards, Credit Risk, Programme Governance, Integration, Business Analysis, Call Centers, Customer Experience.
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