Education & Professional Experience

has studied at Spalding University in Business Communication between 2010 and 2012, then at Eastern Kentucky University in Health Service Administration between 2004 and 2009.

worked for University of Louisville as Customer Service between May 2006 and Apr 2009, for Bath & Body Works as Sales Associate between Oct 2006 and Dec 2008.

 Skills & Competences

has the following skills : Public Speaking, Team Building, Organization, Management, Microsoft Office, Policy, Leadership, People-oriented, Microsoft Excel, Microsoft Word, PowerPoint, Customer Satisfaction, Customer Service, Community Outreach, Strategic Planning, Nonprofits, Event Planning, Medical Records, HIPAA, Epic Systems.

graduated from the following courses : Conflict Management, MSBC Capstone , New Media in Organizations, Intercultural Communication, Research Methods, Organizational Ethics, Interpersonal Communication in the Workplace, Training and Development, Change Acceleration in Organizational Culture, Organizational Leadership, Communication and Critical Business Decision Making.

has earned the following certifications : Registered Health Information Analyst (RHIA), delivered by AHIMA.