Education & Professional Experience

Paula has studied at College April Fortier between 1996 and 1997, then at Horizon Jeunesse between 1992 and 1994.

Paula worked for Air Canada as Chef à l’affectation, Exploitation-Service en vol ** CONTRAT** between Aug 2018 and Jan 2019, for TD as Directrice, Service a la Clientèle between Apr 2013 and Aug 2018, for Air Canada as Safety Management System Manager, In-Flight Customer Service between Nov 2000 and Apr 2013, for APS TECHNOLOGIES, INC. as Gestionnaire between Jan 1995 and Jan 2002, for Transat as Hotel Product Specialist/Spécialiste Produits Hôtelliers between Jan 1997 and Nov 2000.

 Skills & Competences

Paula has the following skills : Teamwork, Management, Flights, Service client, Management Skills, Operations Management, Aviation, Human Resources, Change Management, Airlines, Crew Scheduling, Customer Service, Problem Solving, Project Planning, Team Leadership.

Paula graduated from the following courses : Scheduling Effectiveness, Leader in Change, Relationship Matters 1-2-3.

Paula speaks the following languages : English, Spanish, French.