Education & Professional Experience

Erdem has studied at in Health Administration between 1997 and 1999, then at Europa-Akademie in Change Management between 1995 and 1996, then at in Hospital Management between 1992 and 1993, then at in Medicine between 1982 and 1988.

Erdem worked for Provincial Health Services Authority as Manager and Senior Business Analyst, Surgical Patient Registry between Nov 2007 and Jan 2016, for Healthydecision Inc as Health Care Management Consultant between 2001 and 2008, for Children's and Women's Health Centre of British Columbia as Clinical Decision Support Consultant between 1999 and 2001, for West Park Healthcare Centre as Coop Student between 1997 and 1998, for Turkiye Yuksek Ihtisas Egitim ve Arastirma Hastanesi as Advisor to Chief Executive Officer between Apr 1995 and Dec 1995, for Ministry of Health of Turkey - Primary Care Services Reform Project as Project Manager between 1993 and 1995, for Erzurum Province Health Directorate as Deputy Director between 1989 and 1991, for Karayazi Health Centre as Physician between 1988 and 1989.

 Skills & Competences

Erdem has the following skills : Organizational Development, Program Management, Evidence-based Medicine, Business Analysis, Healthcare Management, Information Management, Informatics, Analysis, Clinical Research, Healthcare Information Technology, Quality Improvement, Strategy Development, Data Analysis, Decision Support, Healthcare, Program Evaluation, eHealth, Change Management, EHR, Strategy.

Erdem graduated from the following courses : Measuring for Improvement, IHI Open School, A Guide to Shadowing: Seeing Care Through the Eyes of Patients and Families, IHI Open School, Innovating in Health Care (application only, intensive), Harvard Business School EdX, Fundamentals of Patient Safety, IHI Open School, Communicating with Patients After Adverse Events, IHI Open School, Fundamentals of Improvement, IHI Open School, Mastering PDSA Cycles and Run Charts, IHI Open School, An Introduction to Quality, Cost and Value in Health Care, IHI Open School, Introduction to Population Health, IHI Open School, Advanced Negotiation Skills, Sauder Business School, UBC, Dignity and Respect, IHI Open School, Human Side of Quality Improvement, IHI Open School, Introduction to the Culture of Safety, IHI Open School, Introduction to Patient Safety, IHI Open School, Instructional Skill Workshop, University of Victoria, Instructional Skills Workshop Facilitator Training, Vancouver Island University, Becoming a Leader in Health Care, IHI Open School, Human factors and Safety, IHII Open School, Data Driven Improvement - BC Patient Safety and Quality Commission, Achieving Breakthrough Quality, Access, and Affordability, IHI Open School.

Erdem speaks the following languages : Turkish, English.

Erdem has earned the following certifications : IHI Open School Basic Certificate in Quality & Safety, delivered by IHI.