Education & Professional Experience

Drew has studied at University of San Diego in Entreprenuership & Finance, then at University of the Pacific - McGeorge School of Law in International Law and Legal Studies, then at University of California, Berkeley in Int'l Political Economy & Public Policy.

Drew worked for Vylla as Head of XM between Dec 2018 and Dec 2019, for ONEHOPE Wine as Director of CX & Support between Jul 2017 and Dec 2018, for Customer Experience Professionals Association (CXPA) as CCXP General Manager between Dec 2016 and Jul 2017, for Western Digital as Director of Customer Experience between Jul 2016 and Nov 2016, for SanDisk® as Director of CX Programs between Aug 2015 and Jul 2016, for Hunter DeHaven as Senior Consultant between Oct 2011 and Aug 2015, for Cisco as CX Program Manager between May 2011 and Sep 2011, for State Treasurer's Office as Budget Associate between Nov 2007 and Jan 2010.

 Skills & Competences

Drew has the following skills : Business Intelligence, Business Development, Public Relations, Marketing Strategy, Business Strategy, Strategic Planning, Management, Team Leadership, Performance Measurement, Public Speaking, Contract Negotiation, Project Management, Program Management, Social Media Marketing, Product Development, Social Entrepreneurship, Leadership, Start-ups, Social Media, Market Research.

Drew speaks the following languages : French, Spanish.

Drew has earned the following certifications : Tableau Desktop, Core Certification, delivered by Tableau Software; Data Visualization & Design Principles, Harvard, delivered by Harvard University; Bugeting & Capital Outlay, CA DGS, delivered by California Department of General Services; Certified CX Professional (CCXP), delivered by Customer Experience Professionals Association.