Education & Professional Experience

David has studied at between 1995 and 1998, then at in Anglais - Russe between 1994 and 1995.

David worked for Kiala as Network Support Assistant between Aug 2012 and Sep 2015, for Tempo Team as Communication & Logistics between Feb 2011 and Dec 2011, for Mobistar as Commercial Information Specialist between Jan 2008 and Jan 2011, for ING Commercial Finance as Payment Handler Officer between Jun 2007 and Dec 2007, for IP Globalnet as Contact Center Manager between Sep 2006 and Jun 2007, for Proximus as Scripting Coordinator between Feb 2006 and Sep 2006, for Mobistar as Front Office Coordinator between Aug 2000 and Jan 2006, for Domaine des Masures as Educateur Interne between Sep 1999 and Jun 2000, for Parlement Bruxellois as Attaché parlementaire between Apr 1999 and Jun 1999.

 Skills & Competences

David has the following skills : Call Centers, Leadership, Management, Customer Retention, Performance Management, Account Management, Call Center, Customer Experience, Outsourcing, Customer Satisfaction, Team Leadership, CRM, Customer Service, Operations Management, French, B2B, Team Management, Coaching, Telecommunications, Change Management.