Education & Professional Experience

Danny has studied at California State University-Northridge in Communications and Business between 1985 and 1988, then at Villanova University in Six Sigma between 2006 and 2007.

Danny worked for Towne Park as Vice President Operations between Mar 2018 and Oct 2018, for Chartwell Hospitality as Regional Manager between Sep 2016 and Mar 2018, for Gaylord Opryland Resort and Convention Center as Director of Operational Excellence and Innovation between 2006 and Sep 2016, for Gaylord Entertainment as Corporate Brand Project Manager between May 2005 and May 2006, for United Methodist Publishing House as Director of Guest Satisfaction and Operational Excellence between Jan 1993 and Jun 2005, for Harvey's Resort Hotel/Casino as Director of Slot Marketing between Nov 1990 and Feb 1992, for Harrah's Hotel/Casino as Casino Operations Manager between Oct 1989 and Nov 1990, for Embassy Suites Hotels as Director of Quality Control and Training Management between Jan 1989 and Oct 1989.

 Skills & Competences

Danny has the following skills : Strategic Planning, Six Sigma - Black Belt, Project Management, Performance Management, CEM Customer Experience Management Certification, Leadership, Customer Satisfaction, Continuous Improvement, Event Management, Hospitality, Process Improvement, Operations Management, Franklin Covey Certification - 4 Disciplines of Execution, Team Building, Training, Team Leadership, Six Sigma, Hotels, 4 Disciplines of Execution, Management.