Education & Professional Experience

Ali has studied at Jordan University of Science and Technology in Information Technology between 2000 and 2005, then at Geneva Business School in International Management between 2015 and 2017.

Ali worked for Bupa Arabia as Senior Manager - Customer Service Excellence between Mar 2010 and Aug 2017, for Globitel as Product Manager between Mar 2008 and Feb 2010, for Umniah as Customer Care Business Support between Jun 2005 and Mar 2008, for Middle East Magazine as IT Support Officer between Mar 2005 and Jun 2005.

 Skills & Competences

Ali has the following skills : Databases, Coaching, Call Centers, Management, Leadership, Sales Operations, Team Building, CRM, Business Process Mapping, Team Management, New Business Development, Customer Service, Human Resources, Call Center, Team Leadership, Customer Retention, Business Planning, Program Management, Performance Management, Recruiting.

Ali speaks the following languages : English, Macedonian, Albanian, Arabic.