Education & Professional Experience

has studied at Higher Institute For Tourism And Hotel Studies in Hotel Management between 2001 and 2006, then at Faculty of Sciences, University of Lisbon in Microbiology and Genetics between 1995 and 2001.

worked for Moynat as Flagship Store Director between Apr 2015 and Apr 2016, for Mandarin Oriental Hotel Group as Guest Relations Manager between Jun 2012 and Mar 2015, for Hotel Hermitage Monte-Carlo as Front-Office Manager Assistant between Oct 2010 and Nov 2011, for Hotel Metropole Monte-Carlo as Night/Duty Manager between May 2007 and Oct 2010, for Bairro Alto Hotel as Front-Office Assistant between Mar 2005 and Feb 2007.

 Skills & Competences

has the following skills : Customer Focus, French, Customer Service, Front Office, Fidelio, Tourism, Hotels, Teamwork, Guest Service, Hotel Management, Opera, Spanish, English, Team Leadership, Portuguese, Micros, Customer Relations, Guest Satisfaction, Intermediate Italian, Team Management.

speaks the following languages : Italian, Portuguese, Spanish, French, English.