Education & Professional Experience

Sergio has studied at INCAE Business School in Programa de Alta Gerencia between 2010 and 2010, then at LEAD University in Administración y gestión de empresas, general between 2020 and 2020, then at Universidad Latina de Costa Rica in Posgrado en Telecomunicaciones between 2001 and 2002, then at Universidad Fidélitas in Auditoria en Sistemas between 1999 and 2001, then at Universidad Latinoamericana de Ciencia y Tecnología in Informatica between 1994 and 1999.

Sergio worked for Datagrama Comunicaciones S.A as Enterprise Business Manager between May 2012 and May 2017, for Universidad Latina de Costa Rica as Profesor Maestria Telecomunicaciones between Jan 2007 and Dec 2012, for Avaya as Territory Account Manager between May 2011 and May 2012, for ITS InfoCom as PMO Department Manager between Jan 2001 and Apr 2011, for Florida Bebidas as Senior Information System Auditor between Sep 1998 and Jan 2000.

 Skills & Competences

Sergio has the following skills : Data Center, Estrategia empresarial, IP, Comunicaciones unificadas, Centro de datos, ITIL, Centros de contacto, Biblioteca de infraestructura de tecnologías de información, Unified Communications, Telecomunicaciones, Protocolos de Internet, Outsourcing, Proveedores de servicios, Wireless, Managed Services, Protocolo de conmutación por etiquetas, Subcontratación, Administración y dirección de empresas, Servicios administrados, VoIP.

Sergio graduated from the following courses : Executive Conversation, Los 5 Pilares de las Ventas Mágicas - Neuro Ventas, Sales Master Juniper, Value Selling Miami 2016, Value Selling Bogota Julio 2011, Programa de Alta Gerencia #60, Curso de Negociación Avanzada.

Sergio has earned the following certifications : Master Sales, delivered by Juniper Networks; Técnicas de Negociación Avanzada, delivered by LEAD University; Cisco Certified Network Associated, delivered by Cisco.