Education & Professional Experience

Frank has studied at Loyola Marymount University, College of Business Administration in Business Management, Hispanic Business between 1989 and 1993, then at Mater Dei High School.

Frank worked for Golden State Medicare Health Plan as Call Center Manager between Mar 2019 and May 2019, for CareMore Health as Regional Performance Manager between Oct 2011 and Dec 2018, for Prospect Medical as Network Manager between Sep 2007 and Oct 2011, for Apria Healthcare as Manager, Utilization Call Center between Nov 1997 and Sep 2007.

 Skills & Competences

Frank has the following skills : Management, Call Centers, Customer Service, Strategic Planning, Leadership, Recruiting, Medicaid, HIPAA, Healthcare, Healthcare Industry, Call Center, Project Management, Managed Care, Medicare, Program Management, Network Administration, Sales, Analysis, Training, Provider Relations.

Frank graduated from the following courses : Business Management, Lean Sigma.

Frank speaks the following languages : Spanish.