Name: Brendan Norton
Company: Zurich financial services australia
Job title: Jefe de Experiencia y Retención del Cliente
Country of Residence: Australia
Precise location: Brisbane, Australia
Website of the company :
zurich.com.au /
Size of the company : sign up to find out
More Informations About This Profile (Education, Experience, Skills, etc...)
Education & Professional Experience
Brendan has studied at James Cook University in Bachelor of Economics between 1988 and 1991.
Brendan worked for Macquarie Group as Head of Insurance Operations between Mar 2014 and Sep 2016, for Link:Q as General Manager - Customer Operations & HR Development between Aug 2004 and Oct 2007, for Origin Energy as Customer Contact Manager between Dec 2002 and Jun 2004, for AMP as Regional Communications Manager between Sep 2000 and Nov 2002.
Skills & Competences
Brendan has the following skills : Stakeholder Management, Risk Management, Strategy, Performance Management, Project Delivery, Team Leadership, Resource Management, Coaching, Management, Outsourcing, Business Analysis, Recruiting, Team Building, Change Management, Organizational Effectiveness, CRM, Technical Recruiting, Microsoft Word, Business Process Improvement, Integration.
Brendan has earned the following certifications : Forrester CX Pro, delivered by Forrester.
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