Education & Professional Experience

Cécile has studied at Digital Campus in Chef de projet multimédia between 2014 and 2014, then at Conservatoire National des Arts et Métiers in Du manager au leader agile between 2016 and 2016, then at Télécom SudParis in Les bases de données relationnelles between 2014 and 2014, then at MOOC par Ecole polytechnique fédérale de Lausanne in Introduction à la programmation orientée objet (en Java) between 2014 and 2014, then at MOOC par Ecole polytechnique fédérale de Lausanne in Initiation à la programmation Java et C++ between 2013 and 2013, then at MOOC par Ecole Centrale de Lille in ABC Gestion de Projet between 2013 and 2013, then at Adecco Formation between 2012 and 2012, then at SGS between 2009 and 2009, then at Université de Poitiers in Histoire et Documentation between 1998 and 1999, then at Université de Poitiers in Histoire et Histoire de l'Art between 1996 and 1998, then at Lycée Jean Monnet in Scientifique between 1993 and 1996.

Cécile worked for Kiamo Software as Customer Success Manager between May 2018 and Jul 2021, for SMICVAL du Libournais Haute Gironde as Responsable de la cellule expérience usager between Jan 2015 and May 2018, for Digital Campus as Chef de projet multimedia between Jan 2014 and Sep 2014, for SFR Business Team as Responsable de Projet fonctionnel Extranet between Nov 2007 and Jul 2013, for Neuf Cegetel as Chef de projet Service Client between Feb 2006 and Nov 2007, for Cegetel as Chargée de satisfaction Client between Feb 2002 and Feb 2006, for SFR as Conseiller clientèle between Jun 1999 and Feb 2002.

 Skills & Competences

Cécile has the following skills : CRM, Web Development, Marketing, QoS, Customer Satisfaction, Customer Relations, Lean Management, SEO, Marketing Communications, Multimedia, Web Services, Telecommunications, Management, Digital Strategy, Social Media, Social Media Marketing, Project Management, Quality Management, Digital Marketing, Reporting & Analysis.

Cécile speaks the following languages : Anglais, Français.

Cécile has earned the following certifications : MOOC Gestion de Projet, delivered by Ecole Centrale de Lille; Initiation à la programmation (en Java), delivered by Coursera; Initiation à la programmation (en C++), delivered by Coursera; Introduction à la programmation orientée objet (en Java), delivered by Coursera.