Name: Florence De Filippis
Company: AirRefund
Job title: Representante de atención al cliente en AirRefund
Country of Residence: France
Precise location: Région de Paris , France
Website of the company :
airrefund.com /
Size of the company : sign up to find out
More Informations About This Profile (Education, Experience, Skills, etc...)
Education & Professional Experience
has studied at EIMP in Management and business strategies between 2009 and 2012, then at EAC in Médiation culturelle between 2006 and 2008.
worked for Capgemini as Senior Consultant between May 2018 and Dec 2019, for AirRefund as Project & Product Lead between Feb 2016 and Dec 2017, for Plantronics as Channel Operations Specialist between Aug 2013 and Nov 2015, for Symantec as Product Support Analyst between Mar 2010 and Jun 2013, for McDonald's Corporation as Manager between Mar 2006 and Aug 2009.
Skills & Competences
has the following skills : Quality Assurance, Dependable Team Player, Enjoy Challenges, Net Promoter Score, Communication Skills, Customer Experience, CRM, Gestion de projet, Flexible to Change, Customer Satisfaction, Organizational Effectiveness, Call Centers, Work Autonomously, Building Customer Loyalty, Multi-tasking Skills, Customer Support, Project Management, Salesforce.com, Positive Can-do Attitude, Customer Oriented.
speaks the following languages : French, Catalan, English, Spanish, Italian.
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