Education & Professional Experience

Essouf has studied at Institut de Conciergerie Internationale in Gestion de l'expérience client en hôtellerie de luxe (Accueil, Service et Expérience Client) between 2014 and 2015, then at Ecole Hôtelière d'Avignon in Option A, Managemet hôtelière between 2012 and 2014.

Essouf worked for SIAL Group as Assistant concierge Club V.I.P between Oct 2014 and Oct 2014, for Accor as Réceptionniste, Réceptionniste tournant between Oct 2011 and Sep 2014, for Hôtel de France de Berlin as Réceptioniste between Feb 2012 and May 2013, for C.F.C.I & associé as Commercial Sales between Jun 2012 and Sep 2012, for Les Petit Frères des Pauvres as Bénévole between Jul 2010 and Aug 2010, for Le Groupe La Poste as Agent d'accueil between Feb 2010 and Jul 2010.

 Skills & Competences

Essouf has the following skills : Services de conciergerie, Gestion du stress, Prospection commerciale, Management, Relations clientèle, Réceptionniste, Leadership stratégique, Opera, Microsoft Office, Hôtel, Gestion d'évènement, Hôtels de luxe.

Essouf speaks the following languages : Anglais, Espagnol.

Essouf has earned the following certifications : Baccalauréat professionnel Acceuil, services, assistant et conseil., delivered by Ministère chargé de l'Éducation nationale; Lauréat LEONARDO DA VINCI, delivered by EuroCircle, Marseille; Bachelor Gestion hôtelière, delivered by CCI de Vaucluse.