Name: Dugald Mcculloch
Company: Allianz australia limited
Job title: diseñador senior de la experiencia del cliente
Website of the company :
allianz.com.au /
Size of the company : sign up to find out
More Informations About This Profile (Education, Experience, Skills, etc...)
Education & Professional Experience
Dugald has studied at APM College of Business and Communication in Marketing, Sponsorship, Advertising, Interactive Media, Event Management, then at St Andrew's Cathedral School.
Dugald worked for The NRMA as Product & Customer Experience Manager between Sep 2015 and Aug 2017, for Trading Pursuits as Manager, Customer Experience between Jul 2008 and Aug 2015, for Spectrum Live as Manager, Customer Experience between Jan 2010 and Aug 2015, for BSI People Group as Group Operations Manager between Nov 2000 and Jul 2008.
Skills & Competences
Dugald has the following skills : Technical Analysis, Strategy, Options, Business Development, FX Options, Commodities, Equities, Banking, Equity Trading, Trading, Risk Management, Electronic Trading, Financial Markets, Marketing Strategy, FX, Derivatives, Investments, Leadership, Commodity, Corporate Finance.
Dugald graduated from the following courses : How to Develop Customer Centric Metrics, The ABCs of Instructional Design, Persona's - Learn Customer Expectations, Customer Experience Management Essentials, The Art of Customer Discovery, Grow Your Profits Through Customer Service Excellence, Intuitive Cirriculum Development, How To Build a Customer Factory, Customer Referral Programs: What You Need To Know, Creating Customer Profiles That Will Grow Your Business, Project Management For Developers and Technocrats, Customers For Life - Disney's Formula to Get More Ravings Fans, User Experience Design Fundamentals.
Dugald has earned the following certifications : Lean Six Sigma Green Belt, delivered by UTS: University of Technology Sydney; Justice of the Peace, delivered by Department of Justice NSW; Group Customer Excellence Master - Allianz SE , delivered by Allianz Insurance; ASIC Regulatory Guidelines 146 (RG 146), delivered by Kaplan Professional Education (Australia).